Kiamotors has the worst customer service I highly recommend if you buy a Kia do NOT go through Kia motors finance for the loan they do not do what they say I am on my 3rd supervisor regarding wrongfully pulling my money out and they are listening to recorded calls because I demanded they did because I will use them in court if I have to. They are not indemnifying on giving me the refund I deserve period I did not authorize the withdraw and do not have auto pay set up so this is beyond ridiculous and infuriating. To think I used to work for them and promote them and have financed 5 cars through them specifically! Never ever ever again ill take higher interest rate over this crap. Worst customer service ever. I can't wait for them to call me back after listening to the calls proving how bad they messed up grrr. Now onto tiktok Google etc on to destroy their reputation and hopefully help others never go through waking up to your bank account being negative because someone took your $ that they never had authorization to take.