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Stephanie M.

Contributor Level

Total Points
121

1 Review by Stephanie

  • Garden & Table

1/3/22
Verified purchase

I too agree that this company is a fraud. I placed an order for a brunch basket for my in-laws on December 8. As of December 18 the order still had not shipped so I contacted the company through their online portals-email & chat-asking if it would arrive before Christmas and to cancel the order if not. No response. December 21 I contacted them again through the online portals. Within minutes my order went from pending to awaiting shipment but no communication was made by the company. Finally on December 24th, when my order was still awaiting shipment, I told them to cancel the order since it obviously wouldn't arrive before Christmas (again email & chat). Radio silence. That's when I started researching the company and realized they are scam artists. I checked my credit card statement and had been charged for the full amount the day the order was placed on December 8th, so I filed a dispute with my credit card company. Meanwhile, I found their Instagram account and DM'd them. I was told my basket was on back order (they said they told me through email). That's total BS; no communication had been received from them, and the order still has not been canceled. I once again told them to cancel the order and refund my money immediately. That was 2 days ago and again, radio silence. Hopefully I'll get the money back from my credit card company, but buyer beware. There are no phone numbers and no "proof" of contact through the portals. They also do not allow comments on their Instagram account, which they seem to be very active on. Super shady. Stay away.

Tip for consumers:
Don’t. Find someone else.

Products used:
Nothing, product still has not shipped

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