STEPHEN M.

I commissioned this company to handle my rate review on the understanding that there was a provision within the contract that if they didn't win they would rebat the fee payable. The first problem was this privission wasn't in the contract after emailing I received mail to say it was an oversight and it was now included, the contract was never revised/re-issued. All I got was an endless amount of telephone calls to my personal mobile number requesting the invoice was paid as they couldn't proceed before this was done, even when requested to stop using this number, the calls just kept coming, to the point I started to question the professionalism of this company and it the whole thing was some sort of scam. Ater days of endless harassment, I had enough and requested the cancellation of the process as this was pressure selling at its worse. I have never experienced anything like it, they took to using different landline and mobile numbers and and even when requested "very firmly" that they should cease using my mobile number and use the landline, the calls just kept coming. Now the demand for payment in full and the threats of legal action have started. Beware working with this company and never give them your personal mobile number.