I usually use Gazelle.com but decided to give Nextworth.com a try for my iPhone 6 Plus. BIG MISTAKE. They gave me a good offer and I sent my phone in to them. When they receive my phone they said it was not in the condition I had claimed and gave me a lowball offer. I told them to return my phone which they did but they did not include the original box that I sent to them. Now I have to resell this phone on my own without the original box. I will never use this company again. I should've stuck with the Gazelle.com.
Hi Steven. Sorry to hear that you weren't pleased with your trade-in quote. When you got the quote you knew there is an inspection process and you have the right to request the item back. We sent the item back per your request, and we didn't charge any shipping fees.