Steven R.

I bought an iPhone 8 case from them. After one week it broke. I've emailed them 5 times and got no response. AVOID THEM. TOTAL SCAMMERS

I bought a pair of jeans online from Saks off fifth. When I was on the website it suggested a size to buy based on past purchases, so I bought the size suggested. When I received the package the jeans were way too small. Now this was a "final sale" but I feel, that I should be given some latitude for a return given that they suggested a size.

I sent them back for a return along with a note saying that their customer service people said that they would give me a refund and put a note in the system saying so. Two weeks later I receive a box again in the mail. They spent money on FedEx to send it back to me again and was told that I will not be getting my money back.

In today's "Amazon age" this type of online behavior will mean nothing but failure for them.

I tried purchasing an expensive ($300) bouquet of roses. They gave many competitors but I chose them because they gave me a good delivery date.

When I emailed them to find out the status, they told me they were not going to deliver them on the promised date. I complained vehemently and guess what they did? Just told me they cancelled my order. Now my wife will not be getting the great birthday gift. VINDICTIVE customer care!

Stay away from these unscrupulous people!

Took them many days to ship an order. And even once they did, it was sent the cheapest, slowest means possible. Why should ANYTHING take 7 business days to ship within the US?

I even let them know that had my experience been positive, I would have been a $60 - $90 per month customer. Their customer service people could care less!

There are 100s of other places to buy stuff... Go to them. Avoid these guys.