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Sue L.

Contributor Level

Total Points
80

1 Review by Sue

  • ContactsExpress.ca

6/1/22
Verified purchase

I placed an order and was told it'd ship within 3 business days. It's now been over a week and they had to ship them overnight since I was going out of town. They didn't charge extra but who in their right mind uses a completely unknown parcel service to deliver? Got 10 different answers to my question and had to call customer service to get a straight answer. Twice i was treated nicely, then had people be rude in the chat feature. Bad. May have been a great price, but not worth the stress.

Tip for consumers:
Don’t bother ordering. I get it’s a great price, but not worth all the hassle and stress you get from their crappy customer service. They used WIZMO to ship which is a complete unknown.

Products used:
Contacts

Service
Value
Shipping
Quality

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