STAY AWAY FROM THEM. They make clothes in one size but put different labels with different sizes on them. They do not respond to you for requests for help. Had to leaveca star or this won't post, but the company isn't even worth that one.
It is now Jan 26 & thanks to PayPal who I made the purchase through... they got me a refund. Yes it is a partial refund, & get to keep the clothes, but the difference will offset the shipping costs to return the clothes, so I don't have to pay the $22.00 return shipping. RoseGal says if I remove my poor review they will send me a gift... yeah right! The review stands. Crappy company, crappy customer service. They sent me a gift... a broken pair of earrings! Yup same quality as all of their other products.
If you notice, I purchased thses items in Jan & 6 months later you respond? Yah, that's real customer service... NOT!
Dear Sue,
Thank you for notifying us of your complaint.
Rosegal offers a 30 day warranty to return the products to us for a refund or exchange.
To know more about it, please review our warranty and return policy on our website: http://www.rosegal.com/warranty-return/
We have taken care of your complaint and offered a resolution via the ticket center. Could you please check your Rosegal account and answer to us?
We are sorry for the frustration this has caused you.
Yours sincerely,
Rosegal.com Customer Service