sunshine j.

I have had to send back incorrect orders twice. They paid for the return postage, but it takes close to a month for them to get the yarn back. Then it's at least another month for a credit to hit your credit card. I called customer service yesterday because it's been six weeks without seeing a credit. The rude woman said it was done two weeks prior and to call my credit card co. After calling my CC and having to file a dispute, the woman called me back and said "oops" it didn't get done. Never again will I do business with them. Their yarn isn't all that great that I'd endure another iffy sale with them. I hope they see these reviews. They lost a customer.