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Super K.

Contributor Level

Total Points
81

1 Review by Super

  • Frontier Communications

5/19/21

I started 3 years ago with Frontier Communication with their internet service. The deal was, i would be on a 90mbps internet speed. After doing my own speed test, it showed 55mbps. The way you fix it, you need to put a second port line. For 3 years they have been sending techs to try to fix the issue we all know needs to happen. They leave saying they will do it, but it never get's done. So, after 3 years I'm still at 55mbps, paying $82 a month & they continue to give me the run around. They are full of excuse on way they keep putting up the price, I live in a rural area & they are the only company that provide internet in my area. They know it & take advantage of the folks here by putting up pricing & being bullies to our community. When are the leaders of Sparta, Cookeville TN going to do something about it. Whomever wrights a 5 star review, it's because they work for them or are friends or family of them. They are disgusting, disgraceful company. If it rains heavy or light rain the service goes down. If it a foggy, light or heavy windy day, the service goes down. Enough is enough, someone needs to investigate this company. You have been warned, if you have a choice do not become a customer. No matter how good the deal sounds. They will slowly take your money, because they don't care about you.

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