The good news is I did get the dress I ordered. Fabric and fit was fine EXCEPT I ordered a size 16 dress and the arm holes were maybe for a size 6 dress. I don't think I have huge arms but I could only pull up the sleeves to my elbows. I sent video of me trying to get my arm in and measured the size of the arm hole and they would not resolve the issue. They offered $30 refund on a $150 dress which would not even come close to covering the cost of alternations. Infuriating, don't purchase from here.