Thumbnail of user susanm4328

Susan M.

Contributor Level

Total Points
80

1 Review by Susan

  • GetYourGuide

6/25/22
Verified purchase

We were supposed to be shown the pulpit rock which many of us missed seeing. The tour guide should have announced earlier as we were approaching the site to be on the lookout for it.
Secondly the were promised that the tour would end exactly at 1pm- it actually was really delayed by 30 to 40 minutes

Tip for consumers:
Be sure of the tour sites to be visited and seen. Full refund 24 hours before tour

Products used:
Long sleeve shirt, pants, jacket, rain ponchos

Service
Value
Quality
Thumbnail of user getyourguided
GetYourGuide D. – GetYourGuide Rep

Hi Susan, thank you for your review. We're sorry to hear that the tour was underwhelming. Please send us your booking details at social.support@getyourguide.com from the same email address you used to make your booking, mentioning the name on your review and we'll work on a solution as soon as possible.

Susan hasn’t received any votes.

Susan hasn’t received any thanks yous.

Susan doesn’t have any fans yet.

Susan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nidhib20
4/16/24

Horrific experience with Get Your Guide, GoGoDay travel and C trip, Japan. We booked a Get Your...

Thumbnail of user ellenr471
2/29/24

The location given to start tour was just the name of the neighborhood with no street address. We...