I've purchased shared leads before as well as exclusive and I notified them this time around the leads are not real, they're fake. I think they are scamming agents and selling more & more by using fake accounts. When you try and cancel they tell explain you have to buy out your contract. It's a win/win for them and a lost for you. And to top it off, the customer service rep joked at how I purchased the leads online which put me at a disadvantage as opposed to calling them directly. They are not transparent, they are not about quality leads and they don't care about the customers experience.