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Tav A.

Contributor Level

Total Points
163

2 Reviews by Tav

TAP
  • TAP

12/31/18

We booked flights NYC-Lisbon-Bucharest and back. The flights to Bucharest were fine. We thought it was going to be a great airlines. Then while we were traveling around Romania we were told through word of mouth that TAP Portugal had canceled all flights to and from Romania. They didn't alert us. No email, no phone call, nothing on their english facebook page. It took a lot of searching and asking people to translate for us to find from their Romanian facebook page that our flights were in fact canceled. Then we spent hours on hold and getting the run around from customer service as they rebooked our flights from different countries and with layovers that would have caused us to miss our connecting flights.

All in all a terrible airlines that you should avoid at all costs.

  • Justfly.com

6/7/18

If you are unsure of your dates of travel and they could change for any reason whatsoever, for example getting sent on an unexpected deployment while serving in the military, you will not be able to change or cancel your flight. They are not interested in helping you in any way. That having been said the customer service representatives in Ethiopia were very kind.

Tav Has Earned 3 Votes

Tav A.'s review of Justfly.com earned a Very Helpful vote

Tav A.'s review of TAP earned 2 Very Helpful votes

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