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Tea t.

Florida, United States

Contributor Level

Total Points
160

2 Reviews by Tea

  • Travelgenio

6/2/22

They are scammer We buy the ticket three months ago and mail us two weeks ago Prom British airline they canceled I'll fly they can have it don't say you can choose the other day, We call a stain in the line more than one hour. They are only Indian people like go center in the hop they say is the British phone harmful they say you can have any refunds for three months

  • Travelgenio

6/2/22

They are scammer We buy the the ticket for four of us to go to Europe in March 28 and British airline Send us they don't have the fly and we can rebook from the travelgenio We call I stay more than one hours in the line, And the people look like they are from (Indian) Look more like call centers They say we can found other flight we ask for refund, We wait in more in two weeks for the money back to buy the other ticket they say you need to wait more than three months and they can have the money from the British airlines, No we praying the god the money coming in our account, Very disappointing

Service
Value
Shipping
Returns
Quality
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Travelgenio T. – Travelgenio Rep

Thank you Tea t. For your comment.

Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.

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