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Tehila M.

Contributor Level

Total Points
167

2 Reviews by Tehila

  • Hampton

12/30/18

My husband and I came here for a nice weekend getaway. The place looks nice and new as it is 2 years old but when we went to check out our room there was a hair on the toilet seat and more in the tub. Disgusted by this, we went to the front desk asking for a new room. When the manager came to check, he gave us odd vibes as though we had put the hairs there ourselves. He said, "You know, it's weird because this room was cleaned by our cleaning supervisor and she doesn't even have straight hair. Isn't that strange?" He made us feel uncomfortable and as though we were at fault. Finally he agreed to have it cleaned (which i don't understand why it was even a question if they weren't going to give us a different room.) Aside from the managers rude behavior the room was nice and modern looking. The bed was comfy and they gave a complimentary toiletry kit including cotton balls, a shower cap and cotton swabs. There was also a nice breakfast in the morning. All in all i would say that i wouldn't return here as i can find a nice hotel with better service for the same price.

  • Shoprunner

9/10/17

I placed 2 orders so far. One actually came in 2 days and then the 2nd time i placed an order with 2 day shipping for shoes i needed for an event that still did not show up although its expected to arrive shortly. How is that 2 day shipping? Went out and bought other shoes since it didn't come on time. Do not recommend.

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Paula L. – Shoprunner Rep

Thank you for your feedback. I am very sorry for any inconvenience you experienced. Unfortunately, I am not able to determine the cause of the issue you described without having access to your account. Our retail partners are committed to shipping products quickly. The ShopRunner benefit kicks in once the order is processed and leaves the retailer's warehouse. ShopRunner provides that your order should be delivered within 2 business days from the date of shipment, which does not include weekends or shipping holidays. If there was an order processing delay, I'd suggest you reach out to the retailer to determine why this happened. Otherwise, if you'd like to have us look into this order, please contact ShopRunner Member Services at memberservices@shoprunner.com or via phone at 888-721-7467, and a representative will be happy to assist you.

Tehila Has Earned 7 Votes

Tehila M.'s review of Shoprunner earned 7 Very Helpful votes

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Danny M. reviewed Hampton
4/28/19

I booked a 3 day stay at Hampton Inn. I went to the Hampton Inn website for the city I was to...

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Eli W. reviewed Hampton
12/30/18

My wife and I decided to go away for the weekend and we chose to come to the Hampton Inn and...