We were leasing our 4th vehicle from Kingston Nissan and were very pleased with the vehicles and customer service each time. This last experience however, was more than disappointing. I traded in my 2012 Nissan Rogue for a 2015 Nissan Pathfinder. I love the car. I was told that my old lease which was up was paid in full. However a month after the deal I received a notice saying I still owed the last payment and if I didn't pay it I would be sent to collection. I sent letters to Kingston Nissan and received no response, and to Nissan Motors and received a response saying that I would have to pay it. I paid it, however when this lease is up, I will be going to another company for my next vehicle and never dealing with Kingston Nissan again.
Dear customer,
We are glad to hear that your case is resolved to your satisfaction. Thank you for updating us on it. For any issues, you may send emails to feedback@jjshouse.com with the title ”SJ + your order number + your concerns”. We will be always at your service.
Thank you for your kind understanding and support.
JJsHouse service team
Feedback@jjshouse com