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Teri P.

Contributor Level

Total Points
82

1 Review by Teri

  • Lansing Party Bus

10/21/16

Lansingparty.com is the worse company I have ever had the pleasure of dealing with! My daughter and her now husband rented two buses from them for the day of the wedding. One to pick up groom and his guys from hotel to take to wedding venue. The other to pick up quests at hotel to take to the venue. Neither showed up! When phone calls were made there was no answer or questions like 'what would you like us to do about it?" We were able to find alternate transportation thank goodness! When phone calls were made the next week there was no apology or action on this. We kept being told they had to investigate. At one point the salesperson Eric said it was the bus driver's fault and he/she would have to the one to return the money. The contract said nothing about a third/independent party so not sure where that came from. Another sales rep, who actually answered messages at one point said that every time we emailed, called or messaged would push the resolution back a day. Still waiting for response and some resolution. THIS IS HORRIBLE COMPANY AND WOULD NOT EVEN GIVE ONE STAR IF THAT WAS AN OPTION. BEWARE!

Teri Has Earned 2 Votes

Teri P.'s review of Lansing Party Bus earned 2 Very Helpful votes

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