Tess P.

Our experience mirrors that of other reviewers on this site. We paid extra to have a dress custom fitted although in fact my daughter was a stock size and only the skirt needed to be shorter. It arrived about 12" longer than we had asked for, and the company are repeatedly pretending not to understand the issue, stalling by asking for photographs then saying everything is fine when clearly she can't even walk. It will cost about £50 to have a UK based seamstress take it up (3 layers, one of which is chiffon) and they have now reluctantly offered 5% of the purchase price in compensation i. E. £4. I called a UK number I found on line thinking it was this organisation but it is some poor lady in Doncaster with a dress shop of the same name and she said she is fielding calls day in day out from angry people thinking she is something to do with this awful company. Avoid at all costs.