T F.

Poor shipping practices. A perfectly good lamp shade shipped poorly. In thin box. I have purchased many lamp shades from other sellers not to experience this problem.
The box was so flimsy and cheap there was no way it was going to be shipped across the States with out getting damaged. Not even a reinforced box. Thin cheap cardboard, I mean a thin box with no bubble wrap to keep pieces in place from juggling while shipping. Then the Customer Service Rep "Denise" was mad and abusive in their tone to me in emails, because i didn't want to pay good money for a damaged shade. Imagine that? Ha! I bet she wouldn't pay either for a damaged product. Small business owner reflecting these polices to their employees to speak to customers in such a way?... yes. They charge big and give bad product to consumer. SMH- go figure! A real bad attitude about refunding money. I bet they probably filed a claim with fed ex and got their money back and didn't want to return what they got from me... they still refused a refund to me at 8 days. Saying it was only 6 business days. Your open 7 days a week they are all business days... what the heck? Why argue? Give the customer what they want... typical small business owner acting like this. I say buy elsewhere! Don't risk the hassle!