Just got my box of UGGs and upon opening the package, I could tell they were fake!
Between me and my kids, I have purchase 4 pairs in the last 2 years and can easily tell the difference!
What I received is a VERY good imitation - can easily fool someone, unless they know what they are looking for. The material is an excellent man-made imitation of sheep skin. But its FABRIC.
There is no security feature/QR code.
You could tell just looking at the box and opening it that it lacked the quality of an authentic UGG product!
I didn't waste any more time investigating.
Called Bluefly right away to complain and ask for a full refund.
They, of course, started arguing with me, telling me that all their vendors sell is authentic. Asked me for pictures so their vendor can investigate.
The service rep I spoke with, although not rude, came across as rather unprofessional. When I asked to speak with a supervisor, I was told there wasn't one, he didn't know when one would be there and that even if there was, they would tell me the same thing.
I am disputing the transaction with my credit card company.
Not paying they return shipping fee, as I fund it ridiculous!