I order a dress for my sister for a special occasion. I never received an invoice, which was my first red flag. The dress arrived at my mailboxes, who needed, and still need an invoice in order to ship it to me. I have been asking for an invoice for over a month now, and they keep saying they will contact their finance department and get back to me. The function is fast approaching and I still don't have an invoice. I WISHED I HAD READ THE REVIEW BEFORE MAKING A PURCHASE. Worst Customer Service Ever! I wish there was a -1 for star rating. They don't even deserve a -0
Dear customer,
Thank you for your feedback.
We are sorry to hear that you are not happy with the shopping experience with us. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? You can reply here directly.
Thank you for your cooperation in advance. Hope to hear from you soon.