Thomas D.

I booked an incorrect date for a hotel on Price line. Was going to have to pay a $193 cancellation fee. The reservation manager at the hotel was nice enough to save me the $193!

Many thanks, Olivia

Use them for almost everything since 1999

BEEN USING THEM FOR MANY YEARS.

GOOD PLACE!

I USED THEM FOR YEARS BUT ONE TIME I WAS IN THE CAR & CALLED THEM TO FIND A MOTEL THAT WAS CLOSE TO AN EVENT I WAS ATTENDING. THEY SENT ME TO A PLACE 20 MILES AWAY! WHEN I CALLED TO CANCEL THEY KEPT ME ON THE PHONE FOR 30 MINUTES,

DONE WITH HOTWIRE!

I RENTED A CAR FROM HERTZ AT THE PHILADELPHIA AIRPORT.
DROVE IT 11 MILES TO A PARKING RAMP & WHEN I RETURNED IT HAD A FLAT.
I GOT A RIDE BACK TO THE AIRPORT & STOPPED AT THE HERTZ COUNTER TO GIVE THEM THE KEYS & TELL THEM WHERE THE CAR WAS.
HERTZ BILLED ME FOR $289.00! MORE THAN THE COST OF A NEW SET OF TIRES FOR THE SUB-COMPACT. THE BILL SAID I DROVE 70 MILES—NOT TRUE.
I WROTE A LETTER & RE-SENT IT TWICE—WAS IGNORED.
PRETTY SLEAZY TREATMENT OF A LONGSTANDING (AND LOST) CUSTOMER!

WHAT A BUNCH OF CROOKS!

For my 70th birthday my wife wanted to spring for one night at a hotel & dinner.
I made the hotel reservation on HOTELS.COM. Holiday, Inn—didn't want to spend too much.
Well, I made a mistake on the little menus that you use to pick the date. I got the Wednesday part right, but I was a week off.
When I called and explained my mistake & asked to change the date—SORRY! BIG PROBLEMO!
They kept my $138 for the date I could not use & I got NADA!
My fault, but Jeez—you think they could have helped an old man!