In October 2021 I booked a car in Las Vegas for June/July 2022 - with free cancellation. The cost, 970 pounds, was due to be taken from my credit card around 18 June. However, I discovered that the money was taken immediately. I cancelled the booking, but my money was not refunded! I telephoned 30+ times but each time it went to voicemail. Leaving messages was a waste of time. I also sent 14 emails without response. Eventually, I was refunded by my credit card provider. Avoid at all costs!