Tim R.

I finally threw in the towel on this sports betting site. They had nice bonuses throughout the pandemic so I could put up with their rude customer service (often keeping you on hold for 10 to 20 minutes). Unfortunately, they are inconsistent in how they apply their bonuses and more importantly, there's no transparency. Their Bitcoin Exclusive program is now only for what they deem as "recreational" players (so not a "welcome" bonus but rather a bonus every time you deposit until they deem you a full born degenerate and then you get nothing regardless of how much money you've deposited with their site). In addition, they would periodically throw a bonus your way, but without knowing why, the whole thing just seemed arbitrary and that doesn't give me a lot of confidence that the process is fair. Quite frankly, I'd like to know why I'm getting a bonus instead of this sporadic "hey we just dropped a gift into your account". I just opened an account with Sportsbetting.ag today and feel I will be much happier (especially with their 9% racebook rebate with no rollover).

My account was disabled through no fault of my own (I suspect it was because I cleared my cache). I did verify the account and now have to wait 72 hours. That wouldn't be a problem if they just put my money in the cash account to protect it from volatility. Instead it just sits in the Coinbase account and has lost 25% of it's value (and I can't touch it until Tuesday... maybe I will lose 50% of my value by then). This is the worst customer service of any business I've ever encountered. There is no customer service number and no way to put in a ticket on this issue. Just god awful!