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Tim R.

Contributor Level

Total Points
83

1 Review by Tim

  • Rooms To Go

5/5/22

Rooms to go delivery department is a total scam they charge you and the delivery drivers have nasty bad attitude and customer care is so overwhelmed In customer complaints that they told me they couldn't help me I purchased a queen bed chest of drawers and nightstand the delivery drivers showed up on time and spent all of 7 minutes unloading the truck and took all the furniture in the bedroom and went to there truck and called customer care and lied and said I had to much old furniture in the room to set up new furniture here's a news flash I spent a good part of the day before cleaning up that room I have before and after pictures I have those two recorded on my ring doorbell moving all the furniture in less than 7 minutes ROOMS TO GO DELIVERY DRIVERS ARE VERY RUDE AND OFFENSIVE IM ABSOLUTELY SURE THESE TWO HAVE DONE THIS MANY TIMES BEFORE AND SHOULD BE HELD ACCOUNTABLE. They walked out of my house at 54 degrees outside left my door wide open and went and sat in the warmth of there truck. I am a 58 year old man struggling with lung cancer I have 54 percent of my lung capacity I paid to have this delivered and set up cleans the room because it's going to be very difficult for me to do this but customer care really dose not CARE. I have ordered a table and chairs from here I'm going to cancel it I truly feel I will never shop at a RTG store the whole delivery department needs an overhaul.

Tip for consumers:
Don’t use the delivery service go pick it up yourself save yourself a migraine

Products used:
None all are still right we’re they were left

Service
Value
Shipping
Returns
Quality

Tim Has Earned 3 Votes

Tim R.'s review of Rooms To Go earned 3 Very Helpful votes

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