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This company is a joke, they beat around the bush when you speak with them their agents are automated... have been dealing with these people going 7 months now for a refund due to the Passenger Passing and it's been one excuse to another! They have no morals the agent I just spoke to just laughed at me and told me there's nothing he can do.
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FYI... Last Minute sets across the pond... so be aware USA customers as you will also get hit...
