If I could give 0 stars I would. Never in my life have I seen such poor customer service app. I do mean NEVER. App bans accounts (friends and my own) without any explanation. Furthermore, they not only ban the phone number and email, but also the physical phone! Meaning, if you buy a phone with a previous ban, you can't set up a new account with a new email and phone number, without that account being 'shadow banned'. Basically, this means your posts won't be seen and your messages won't be seen either. The fact that the app functions this way is beyond sad and the senior leadership that came up with this should be fired. From a canon, into space. I can't wait for another app company to come by and put this app out of its misery.