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Todd B.

2
Level 2 Contributor

Contributor Level

Total Points
485

6 Reviews by Todd

  • Tire Rack

10/18/23
Verified site experience

There's supposed to be an INSTANT $50 rebate but there does not seem to be any follow-through or indication of this. Now I'm going to have to call you to get this squared away.

  • Amazon

8/12/22

I'm sooo very sick of the incompetence of Amazon (the biggest f-ing company IN THE WORLD!). Example: I tried to do a simple purchase of the NFL app (which is apparently run by Amazon since I had to use my Amazon password and complete the purchase through my Amazon acct.). Amazon sends me an email that states "thank you for your purchase" yet when I attempt to login, the app keeps taking me to a purchase page! Over and over again for 90+ minutes I'm farting around with this app. At NO TIME did it provide a simple instruction to run an update on my firestick (which I JUST DID a week ago BTW). I'm so frustrated at this point I finally CALL amazon (which is typically an ordeal in itself) and of course get some service agent from India that is full of apologies but can't really explain the problem because their little protocol booklet doesn't cover that. I'm so fed up at this point I give her total control of my TV and she proceeds to supposedly do an OS update, however it was OS 7.2.9.2 and when she was done with her update it WAS STILL 7.2.9.2 so I'm not really sure what she accomplished... other than the app finally connected and I was able to watch the final qtr. Of the game. FRUSTRATION can't begin to describe the repeated interactions I'm forced to have with Amazon products that end up being simple fixes. Their incompetence is truly appalling and if they didn't own and monopolize EVERYTHING in the world I'd drop them in a heartbeat!

Tip for consumers:
Yeah, DON'T if you don't have to.

Service
Value
Returns
Quality
  • Day's Inn by Wyndham

5/16/22
Verified purchase

5/12/22 made the mistake of selecting this hotel online based on the Days Inn brand. Days Inn should be embarrassed with this franchise. Disgustingly dirty hallways with paint flaking away and baseboards chipped and broken (see pics). The rooms are slightly better, and clean enough, but the mattresses are sagging and bathrooms old and tired. We were shocked at the lack basic maintenance and the overall quality of this Days Inn,... and with multiple hotels to choose from in Kanab will most definitely choose one of their competitors next time we're through town. $91 poorly spent.

Service
Value
Quality
  • Uber

4/20/22
Verified purchase

Here's my experience, you decide for yourself. We were staying at a hotel in Nashville located a mere 5 miles from downtown. Rather than renting a car we thought we'd just utilize Uber for the three days we were in town. The first ride into town seemed to go smoothly enough and cost $14; reasonable enough. Caught in the rain late on a Friday evening we thought we'd better head back to the hotel so logged into the Uber app for transport... and to our amazement they wanted $41 (yes FORTY ONE $$) dollars for the same 5 mile drive. I immediately turned to Lyft for our transportation needs and while they quoted the trip at $18, after waiting over 20 minutes in the rain, and multiple texts stating a car was on it's way, they could ultimately supply no such vehicle. Returning to Uber we now were quoted a price of $58 (YES you read correctly; FIFTY EIGHT DOLLARS!) With no choice other than catching pneunomia we were forced to agree to this outlansish extortion!

Thinking this was somehow just a one-off we repeated our journey the next evening. This time, $10 into town AND ANOTHER $58 FOR THE RETURN! You tell me... is this not the exact definition of COPORATE GOUGING! I completely understand the principles of supply and demand as it relates to the economy but to apply it to your service in the manner Uber does is simply HIGHWAY ROBBERY! Five miles in one direction... $10, yet the same five miles on the return, just because the demand is greater, a 600% increase! DESPICABLE!

Next time... it's a car rental for me. At least I know how I'm getting screwed up front! Uber and Lyft, well, you know where you can go!

Tip for consumers:
BEWARE!!

Products used:
Ride share

Service
Value
Quality
  • Dollar Rent-A-Car

4/12/22
Verified purchase

Wish the site had a ZERO rating; WORST car rental experience I HAVE EVER HAD! Arrived at the Dollar counter at the Gillespie St. Car rental facility that services the Las Vegas McCarren Airport at 1:00 on a Sunday (big arrival day for Las Vegas visitors) It started right away; EIGHT reception terminals and only ONE receptionist checking patrons in. (reminded me of a bad grocery story). We only had TWO people ahead of us and yet waited over 30 minutes just to reach the receptionist;... why the car rental industry has not been able to automate and/or expedite a simple rental process remains appalling to me.

She of course was a real peach! This person (Paulette, I believe) IS NOT in the right business; mean, cranky and short-tempered! I was as cooperative as could be just so I could get-the-heck away from her! Finally got the almighty paperwork to proceed downstairs to collect my vehicle. Uh-oh! The Dollar kiosk seems to also serve the Thrifty kiosk (as the kiosks are one and the same) and with only ONE ATTENDANT the two lines were already 20 people deep on both sides (40+)! With NO attendant visible I gathered my info from fellow patrons only to find there were NO CARS AVAILABLE, and they were only checking you out as cars came in, went through the cleaning process and were delivered one by one to the kiosk area. OMG! What kind of business stays open WITH NO INVENTORY!

To add anxiety to anxiety the cars exiting the facility were 23 deep in line and for some reason taking an avg. Of 90 seconds per car (I know because with nothing better to do but WAIT I was timing each car's departure time) just to EXIT THE FACILITY! (3 booths, only 1 open) You do the math! OUCH!

The attendant was running around, and rightfully-so, very stressed out, stating; "I'm doing about 8 things at once here so please be patient". And we all WERE being very patient, but spending our vacation time standing in a dusty, dark, hot parking garage awaiting the arrival of a car we booked weeks in advance, was not what any of us had in mind!

Cars arrived ever-so-slowly as we inched our way to the front of the line. 30, 35, 40, 45 minutes later a car finally pulled up. But with two lines we didn't know if it was for us or the other line, so waited, waited and waited some more with no attendant in sight. Exasperated, one of the other frustrated customers returned to the reception area upstairs only to return with the news that THE ATTENDANT HAD GONE ON BREAK! FIFTY people awaiting a vehicle AND SHE GOES ON BREAK! UNBELIEVABLE! I don't care if she is UNION (or not), her moral compass alone should have kicked-in and said; "I'll sit this break out to help these folks"... but NOOOOOO, no such moral compass present with this employee.

With no attendant to disperse the SLOWLY-accumulating inventory of vehicles (3 now, oooo) and this one sitting right in front of me I finally said WTF and jumped in we were OUTA THERE! The exit booths had acquired an additional attendant so the exit time had been cut in half and within 15 MORE minutes we finally exited the facility.

As previously mentioned, I HAVE NEVER HAD SUCH A BAD RENTAL EXPERIENCE IN MY LIFE! It wasn't just a single failure, it was FAILURE AT EVERY TURN in the process (as documented above). Needless to say I WILL NEVER utilize DOLLAR or THRIFTY for my car rental needs EVER AGAIN! Traveling to Nashville this weekend and have ALREADY canceled my rental car. Uber and Lyft, here I come.

Products used:
Car

Service
Value
  • OfferUp

3/2/18

If all you're looking for is another sales app. With NO carryover to a computer platform, non-intuitive, and cluttered with items that have already sold then this is your app. But there are other apps with improved features that offer attentive customer service and multi-device compatibility that are much better.

Todd Has Earned 5 Votes

Todd B.'s review of OfferUp earned 5 Very Helpful votes

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