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Couldn't find my $1300 monitor in shipping for weeks, would not provide me a refund until they found the box, even though both the shipping company (fedex) and the NewEgg employee both stated they have no idea where it is. So newegg is holding onto my money until they find this package, pretty cool eh? Part of their "assured customer return" system where they want to make sure I am absolutely screwed while I wait for my purchase. Oh, and the return period? Starts upon purchase, so my 30 days is almost up at this point, haven't even received the item. Pretty awful all around.
Tip for consumers:
NEVER USE NEWEGG EVER
Products used:
Never got my product and they kept my $1300
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Hi Tom,
I do want to apologize for the trouble you went through with the shipping of your order. That's definitely not the experience we want any of our customers to have. Please allow our team a second look at this by emailing us at community@newegg.com
Thank you,
Natalie[Newegg Support]