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Tonya H.

United States

Contributor Level

Total Points
81

1 Review by Tonya

  • Vinted

1/8/22

First off I would not give Vinted even one star they do not deserve it!
I was a seller on Vinted and I was doing great making a good deal of money, after about a year
I sent my money earned called payouts to my bank. I never had any problem before this. Well I sent my payouts to my bank the only bank I use and my payouts A total of 5 diffrent payouts these were sales I had already. Made before I realized by 15 days that the first one failed
I contact Vinted customer service they assured me that everything would be okay and I would be getting the money owed to me.
I asked tgem kindly to please t
Keep the conversation open instead of closing my complaints of course they closed them with still no result or asking did I need further help. So I had to open at least 20 complaints until they told me to get a letter from my bank stating that I did not recieve any payput from them.
Okay so I did get the requested letter from tge bank manager and once again they closed out my complaint telling me that my payouts went through to my bank on there end and they hope that I find my money.
The Customer Service would assure me that everything would be fine they just kept leading me around in circles.
I really want to get money that im owed.
I honestly do not know what I can do to get my payouts that I never received
I have proof that that $500 never reached my bank.
They handled my situation
" WITH NO CONSIDERATION "
NO COMPASSION.
Im sure im not the only seller that this has happened to.
Im cannot tell you how angry I am. I know they. If anyone knows how i can try to get my money back what should I do?
Thank you so much for allowing me to tell my story and review.
I pray this dosent happen to anyone else Thanks again for reading.

Tip for consumers:
Beware if you want to sell on their site . VINTED'S CUSTOMER SERVICE IS THE WORST I HAVE EVER ENCOUNTERED.
IF YOU TRULEY NEED HELP WITH AN ISSUE LIKE MINE THEY DONT CARE . SOMETHING IS GOING ON I WAS ROBBED !! Feel free to contact me by email if you think you can help me *******@outlook.com. thank you

Products used:
My experience was not of a buyer but I was a seller who lost alot of money. I never had alot of problems purchasing only selling on their app.
I just never got paid !!

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