When I started the policy I was told if I added homeowners insurance I would get a better quote. They said my 1974 manufactured home was not possible to insure but I could get the same rate by taking the renters policy even though I own my home. I signed up and everything was good until renewal. Without notice to me they took off the discount because the renters policy didn't quality for the discount. They automatically debited an additional 100.00 a month on top of the premium I was paying. Tried to resolve, terrible customer service. I cancelled and now they have withdraw another 368.00 leaving me overdrawn
Disputing, filing complaint.