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tony c.

uk

Contributor Level

Total Points
80

1 Review by tony

G2G
  • G2G

9/12/21
Verified purchase

Some sellers are scammers. If this happens G2G takes two days to refund you and its only with store credits - Refunds take 14 working days to comeplete. Not worth the risk

Tip for consumers:
Dont use them

Products used:
They give you store credits. If you want a real refund you wait up to 14 working days.

Service
Value
Shipping
Returns
Quality
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Customer S. – G2G Rep

Thank you for bringing this issue to our attention. Whenever you submitted a cancellation request, the seller will have up to 36 hours to respond. Otherwise, the system will cancel the order automatically after the stipulated time frame. Refunds are given as Store Credit by default, but you may request to refund to your bank instead. Usually bank refund is processed by us within 1 day, but it may take longer for the bank to actually update your account and restore the balance. Typically it takes 14 working days but this may vary depending on your bank's policy. As for the sellers being scammers, please elaborate so we can investigate. Thank you.

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