First off, I NEVER write reviews!
Guy( his name) at SHOWBOAT HOTEL (Atlantic City) front desk is Amaaaazing!
After getting the runaround from several other reps! This man took the time to hear out my issue, took the time to explain the full details of my issue, and advise me of the next step to resolve my issue. After several people brushing me off, transferring me all around for DAYS…. Guy's customer service, his patience with my issue and his tone really calmed my frustration and gave me a lot more clarity on the situation. I must say, I am impressed at how polite, professional and patient he was! Very great asset to his department!