The worst company to purchase from. Ordered my chandelier on 4/25/2022. Gallery ship time on the order was 3-7days. I never received a shipping email so i called several times. I have spoken with several customer service representatives keep telling me they are trying to locate my order, I have asked Gallery to cancel my order due to non-communication and bad service. Now they are playing the phone game. Ohh, let us track your order and we will call you back or email you. No call back or email sent for 3days. They are seriously the worst company to deal with. I am still waiting for a full refund to be sent to me from Gallery. I would suggest purchasing your Chandelier from Amazon.com with tracking and any issues Amazon will definitely respond. DO NOT PURCHASE FROM GALLERY HOME LIGHTING.