Unknow to Mike Diamond technicians, I had another company to come out and investigate a clogged pipe problem. The company wanted $10,000+ and was going to put a hole through a bedroom closet and cabinet in the kitchen in order to fix the problem. They used a line to go through the pipes(in the bathroom) and water as well. We decided to try another company(Mike Diamond) in which we had used in the past. We were please with the technicians, the price they quoted and the work that was done. The field manager did a fantastic job of walking us through the procedure, making sure there was a limited amount of structural damaged done. We was further impressed with the use of the camera and how it pinpointed the area where the pipe was to be cut. All of the technicians were professional, knowledgeable and nice. We totally recommend them for any plumbing issues. My regret is for causing a misunderstanding that you guys had no control of. Please accept my apologies. Thanks for working with us to keep the cost down! --Val