Val I.

DISHONEST COMPANY! Pease read all negative reviews as they truly tell you what the company is by the way they handle orders which had issues. Even their Facebook page has no rating feature enabled, guess why?

I have made a purchase on Mercari Japan ONLY because buyee had this major campaign advertising mercari on their website. I had no clue what mercari was. The item I have purchased was described as NO visible signs of use/damage, but what arrived was an old, scratched and discolored version of it. I have reached out to buyee immediately and explained the situation. The support rep told me that because my plan was Lite they are not liable for anything. When I have asked them to do the bare minimum - to leave a NEGATIVE FEEDBACK to seller they refused to do it telling me they are not going to do it as the seller will give THEM a negative feedback. If you feel safe buying from Japan because you believe people are honest there think twice. Buyee does not abide by usual standards of Japanese customer service. Needless to say I will never purchase anything from them again and will discourage all my friends to do it. They are DISHONEST! P. S if you open a claim via PayPal because you have used it as mean of your payment for your Buyee purchase Buyee will blacklist you. They are THAT DISHONEST