They appear to be a reputable company- but they are NOT. The item description and what you receive are not even close. They appear to have customer service - they do NOT. You call the number, it goes straight to voice mail or nothing at all. You try the "contact us" option- its like an IM, with no proof that you attempted to contact them. They do not respond to the voice mails or the contact us messages. They do not respond to the emails using the email address on the order confirmation. They are high priced to begin with, then you don't get all the items you order, the items received are not as described or full sized... just a scam.