Victoria J.

In this post, I will refer to the doctor as Dr. Nikki Cutrone. Her other names include Dr. Nikki Zisholtz, and Dr. Nikki Cutrone Zisholtz. I write this post with a broken-heart and a bucket of tears. I took my chihuahua to VCA Aventura Animal Hospital from 2016-2021. On July 15,2021, Dr. Nikki Cutrone examined my dog. She performed an x-ray and gave a prescription for cough syrup. My dog died on July 28,2021. Dr. Nikki Cutrone was negligent. She never provided me with the results of the x-ray. Dr. Cutrone did not care about my dog. They only pretend to care. In December 2020, the vet tech Giovanni told me his chihuahua does not like BLACK people. I was offended because I am a BLACK woman. I left two messages for the office manager who never returned my call. Over the years, I can count on my first-hand the number of BLACK customers I have seen in the waiting area. I can also count on my first-hand the number of BLACK employees at VCA Aventura Animal Hospital from 2016-2021. I am not a racist, so I ignored other signs of racism. I have lost my child, my friend, my world, my dog. I am posting this to help other people. On August 23,2021, Dr. Urday apologized for Dr. Cutrone's mistake. An apology will never take away the pain I will feel forever. No pet owner should have to feel this much pain because of a doctor's negligence. Skin color should not matter. Be careful everyone if you love your pet.