I bought hair from them middle of July. I opened the box of with hair and totally looked like someone returned before me. Then I took out the hair from the packaging and its was so thin, I washed the hair and toned with blue shampoo(I just left the hair for 1 min in a bucket with warm water mixed with the shampoo I didn't even applied directly) and then turned into 3 different colours just as blue, purple and silver. I dried the hair and started to look like I have bleached for hours. I contacted the company for refund they said to write them an email and they will send me a code to return the product. And of course I never received one. They started ignoring me such as my emails, my messages on Facebook and my comments on their page. The hair also falling out since I bought it and tried to brush it couple time and I cant curl it ot straight it because this is not a virgin hair. And the way the put the clips on is ridicules.