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The main issue they are building and shipping directly from Shanghai. They are not allowing you to cancel due to their unreasonable timelines. May 16 tried to cancel and was denied. May 20 goes into shipped status. May 22 goes into delayed customs hold in China. So now it will flow through California on its way eventually to Georgia. When I then have to promptly turn around and begin return process on a laptop I DO NOT WANT. I have already purchased a brand new one from their competitor and received the very next day better specs for less money! Lesson learned HP is a garbage company now.
Von B.'s review of HP earned 3 Very Helpful votes
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