Wakana B.

We booked a flight on Friday. Received no confirmation or booking number by Saturday even as we were told to wait. We called everyday from Saturday to Tuesday with no updates, each time saying they will send over the tickets shortly. We eventually was able to cancel the reservation because they said we require also sending in government ID's with our credit card number and at that moment it sounded like a scam. They said the only way to process the reservation was with the ID and we said ok we will not provide that and they said they will have to cancel the reservation, which was what we were trying to do for 4 days anyways. Terrible service that gave us the run around for days.