wendyl70

Wendy L.

1
Level 1 Contributor

Contributor Level

Total Points
429

4 Reviews by Wendy

12/31/18

I love the products I have received but on 4 separate occasions my products never showed after 2-3 months. And I got told they were returned. So why did I have to ask for my refund. They never let me know and I was out Christmas gifts.

newchicn
Newchic N. – NewChic Rep

Dear Wendy L.,

Thank you for placing your order on Newchic. We deeply apologize for the issues you have experienced.

After you placed the order, you can log in Newchic account and check real-time order status: My Account -- View Orders--My Orders--(--Order Details/Order Tracking).
https://www.newchic.com/account/orderlist.html
There you can find the tracking information if you have chosen a traceable shipping method. (If the shipping method is the Flat Shipping, there is no tracking number.) In some cases, as it is international shipping, it may happen that you need to pick up the parcel at the local Post Office or ask your local Post Office for re-delivery if the parcel is held there.

In your case, since the orders was returned, we suggest you contact the customer service and give us the order number. Below is the link.
https://www.newchic.com/Contact-Us-hc10.html
If you want to get the quick response in urgent case, please contact us by live chat as live chat is available 24/7.
We will do the best to help you. Thanks.

Best Regards,
Newchic Team

5/29/17

Ordered hook and paid through PayPal. It never showed. Asked as to why. She said it arrived in Canada at 6 pm sometime in April and figured I received it. When advised that I did not she refused any further suggestions. I offered to send the other one back if I got it but requested a new one. She refused. I am 60 yrs old and the last thing I would do is steal. PayPal would not help me. Cost me almost $20 cdn plus shipping. She is also on facebook

174K Views
5/29/17

I am a very happy "camper" when it comes to Amazon. I order everything from kindle and hardcover books to clothing, movies, games, rings etc. Love, love, love Amazon. My favorite place to shop

5/29/17

I ordered an amethyst ring from these people for a birthday present of which I paid $60 cdn and it has never been delivered. I have tried to contact these people as I have ordered from them before and like there product. I also paid for this through PayPal and since March have not received a reply or apology or suggestions

Wendy Has Earned 9 Votes

Wendy L.'s review of Chicmarket earned 4 Very Helpful votes

Wendy L.'s review of NewChic earned 2 Very Helpful votes

Wendy L.'s review of KaysCrochet earned 3 Very Helpful votes

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francor28
7/2/22

Le spese di spedizione sono esagerate. Se il pacco è 1, perché le spese di spedizione aumentano...

stewarth87
7/2/22

Will consider Newchic my go to if I'm satisfied with my current order.