Piece of crap! Every time something actually happens, the screen is black! For Halloween, we put out a bowl of candy by our front door with our porch light on and a paper taped to the door that said Take 1 Happy Halloween! When I got to the door all the candy in the bowl was gone! I watched the video that it recorded and the screen just stayed black! My sons scooter was also stolen from our front yard while having the ring doorbell and the screen was black that time too! There are more videos that are black than videos that actually recorded what was going on! We've called customer service to help and it still does it. The doorbell is fairly close to our WiFi router. And we rarely have problems with our internet. I hate this door bell, I hope my review will help others realize that this was a horrible product before making the mistake of purchasing it, like I did!
Dear Whitney W,
We are sorry to hear you are having issues.
All of our items have a processing time that is shown clearly on the product page. This time depends on our stock availability. In cases where the stock availability changes we will contact our customers within 24 hours with more information regarding their order.
Please note that the total time it will take for you to receive your order is the processing time plus the shipping time.
After checking, the number you provided is invalid. Could you please message us your registered email address?
Then we will check it and solve for you soon.
Yours sincerely,
Rosewholesale.com Customer Service