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The community standards are a joke. My mate got reported and a post taken down, because it showed how someone's budget, income and the rise in cost of living, left him with no expendable income. That violates their community standards. However, a trans woman shouted at me for being a white male, made assumptions about my background and verbally abused me with hate speech, I reported it but it does not go against the comunity standards. Not to mention the animal and child abuse that is prevelent, which does not get taken down. They protect abusers and silence the innocent
No refunds, at all. Bought a game without a description, played it for two mins, asked for a refund. They said it fit the description and i activated the key, so no refund. LOADS OF PLACES WILL VALUE THE CUSTOMER, OFFER SIMILAR OR BETTER DISCOUNTS, AND GIVE YOU A REFUND
Tip for consumers:
Dont use this site. they dont care about you, literally hundreds of discounts game store who do care
Products used:
PC game
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Quiero compartir públicamente mi pésima experiencia con el diseñador web Juan Carrillo de la...
Hello Will,
The issue with this is, that we can't get back a key, once it's activated by you. We are a marketplace, we do not produce keys ourselves, nor do we have means to revoke them from accounts, that have them activated already. Which is exactly why a refund is only possible if a key is invalid/already used or hasn't been viewed yet. All of this information is mentioned in our Terms and Conditions ( https://www.eneba.com/terms-and-conditions).
Jax Hendrix,
Customer Support