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I purchased a ring from them and the electroplating is trash. I proposed to my fiancé on April 3rd and she hasn't even been wearing it for 2 months. I tried contacting them and telling them about it and they offered a 30% off coupon. Why would I want to buy something else if I'm not satisfied? I do not recommend this jeweler to anyone. Not even 2 months old and she's pregnant so obviously not doing anything that would cause this kind of wear. I am not satisfied at all...
Tip for consumers:
Don't do it.
William H.'s review of VANCARO earned 3 Very Helpful votes
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I bought two rings. One was way too bulky for my finger so I asked to return it. They took the...
Hi William,
We've sent several emails recently to try and contact you to provide you with a better solution, it would be greatly appreciated if you could check your emails.
Please understand that this is a black silver ring, and it is not the color of metal silver itself. With long-term wear, color fading is inevitable, which is a normal situation. If it wears badly, it loses the black quickly. Unless a lot of nickel is added to the ring illegally, it may make the color last longer, but this may be more prone to allergic reactions.
If you wear a black ring, try to minimize the wear on the band of the ring. Many customers report that after wearing a black ring for a few years, the black is still very good. If you mind the possibility of color fading, it is recommended that you choose an all-silver silver ring.
Thanks a lot for your understanding and time!
Vancaro service team