I purchased a "Big Sky Carvers Bearfoots Mooses Book End Moose with Tree" from Moose-R-Us.Com
******* US 71, Park Rapids, MN ******* - (Online Store) https://www.moose-r-us.com/. It arrived broken. It was poorly packaged with a single, thin layer of bubble wrap, and placed loosely in a box. Naturally, it arrived broken. When I contacted the company to ask how they could make this right, I included a picture of the breakage and the invoice. They wanted more pictures to prove that I wasn't trying to scam them. I bristled at this request to "jump through their hoops". I experienced unbelievably poor Customer Service and poor shipping and protective wrapping practices. Let's just say the emails escalated partially due to me being upset with the lack of service or concern with my claim and the accusatory nature of the replies I was getting. However, be warned. I didn't see how poorly this company was rated until I had this negative experience. I recommend taking your business to a more appreciative and competent business. In my attached pics, you can see the statue fit loosely in the box. You can also see the one thin layer of bubble wrap with the breakage circled in yellow, and the receipt for "proof of purchase". In the future, I'll stick with eBay or Amazon because the customer gets a higher degree of protection.