I placed several Christmas box orders 3 days ago. I understood gifts would arrive with Merry Christmas card in the 2-3 weeks before Christmas. Today I got email saying my gifts had shipped and would arrive 11/11/21. WTF. A week before Thanksgiving! I called customer service and got young agent in Costa Rica with 1-800-Flowers, the sister company. No speak English well. Got transferred to agent in Philappines. Long story short. Gifts are on the way now but another box will be sent before Christmas.