William Y.

These are good people when its hard to be good people in the banking world. Were about to see how good a people they are but for right now we highly recommend them to the clients of both Allston & Bay Colony Antiques.
W Youngworth Sr

My company recently wrote a negative review over Authorize. Net and Electronic Payments co. We endorsed our new processor Elavon. We are a large art & antiques co with part of an internet sales platform we conduct some business on. Card processors & merchants are being faced with a new scam called Friendly Fraud. Thats when a buyer makes a purchase then invents some fictional issue as an excuse to keep your goods and not pay for it as well. Oddly thats simply called felony larceny but of course nothing can be that simple anymore. Its now called Friendly Fraud. Long story short Elavon quickly failed to protect us in such a case & we quickly caught them trying to hang us onto to dry when they have an absolute fiduciary responsibility to protect the merchant from fraud along with their assets. We did a lot of research on this getting all the way into Tiffany at Elavons Fraud dept in Knonxville Tn. After a quick round of very simple questions Tiffany could not even tell me what legally defined Fraud. The poor girl doesnt even know that simple question running their Fraud dept. Elavon is as slimy as others. We won this dispute when our own bank interceded in our behalf. Thanks Berkshire Bank. You are awesome. Elavon is another basket full of weasels

Back in May of 2017 I cancelled my merchant account with authorize.net and their affiliated company called Electronic Payments. Each were cute not telling me its a bifurcated process of knocking both of them out. I got this service in Massachusetts by some guy named Barney Kalman of BK Merchant Solutions, my "rep". Well he just up & vanished one day leaving me to deal with this myself. When I told Electronic Payments I needed to change my bank account, now using a new processor for my credit card sales they said "fine, we'll cancel your acct". I left a minimal balance in my old bank so some auto drafts to my gym & EZ Pass would go through. What really happened was after I told both Elect Payments & Authorize.net to cancel my acct each slammed my bank acct as fast as their thieving hands could work racking up over $600 in bank fees plus the funds they swindled me out of. I said to myself "well I'm done with these scumbags & Its not enough $ to get in a twist over". Today I got a call from some collection agency demanding I pay Authorize.net whatever amount. They were yet billing me again for a July after I cancelled them in May. They just kept stealing every penny they could until I stopped them. I was furious & called Authorize.net where I spoke to an "Anthony". I recalled clearly this was the SAME PERSON I cancelled my acct with. He claimed I had done no such thing. That's an outright lie! What their racket is to tell you they cancelled your service & then raid your bank acct as fast & as hard as they can until you physically pry them off your wallet. When they can't steal anymore they go straight to extortion. What I told "Anthony" was "You owe ME $ & if I find some negative remark on a credit history I'll drag your $#*! into court so fast your head will spin". I hope he didn't take me serious & I have them get a free trip to Massachusetts-in handcuffs!. Mass takes a dim view on unscrupulous co's stealing from their tax payers. To other merchants; be super careful with these people & don't use Authorize.net or Electronic payments to process your sales. I processed 100's of K's each year & they would hold my funds for 2 days while collecting interest out of me & all their customers. I now use Elavon. I have a great rep who's always just a call away & I so far believe they are honest. We'll see but avoid Authorize.net like a disease.