williamz442

William Z.

Contributor Level

Total Points
80

1 Review by William

12/14/21

Do not trust them with your credit card information. Terrible customer service and will constantly attempt to upsell you useless services that you can obtain for free.

They will send unauthorized charges / renewals to your account when you do not intend to renew services/attempt to discontinue them.

I have been a customer for 5+ years and they billed my card (that i did not even know was on my account), for $100 CAD as an unsolicited renewal fee, for a domain that was cancelled and listed as expired in my account (which i had ZERO intention of renewing and attempted to remove before).
Lo and behold, when I contact their support 'its out of their grace period' which is total bs. Now they're trying to tack on a $200 USD dispute fee to reinstate my account. Absolutely insane, will be taking my business elsewhere. They do not care about their customers. Complete fraud, they lost my business.

Do not conduct business with them.

Tip for consumers:
do not use it

Products used:
domain, privacy for domain

Service
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