Wiz F.

Whirlpool, Maytag, KitchenAid and Amana may be household names, but customer service is horrible and has been so over the years. In fact, in their infinite DisWisdom, upper management has done away with their ultimate escalations department.
We recently purchased six appliances for kitchen and laundry room within one week, for required a service call.

The part necessary to divert excessive cold air from the refrigerator apartment and keep refrigerated foods from ruining is not available.

Customer this service supervisor, Shawn, did not follow through with his promised phone call back. So far, the replacement refrigerator is not happening.

Perhaps upper management should be more concerned with facilitation, rather than their spouses demands for creature comforts!

Beware!

... unbelievably shocking that a company whose mission is to assist organizations with message relay and appointment scheduling is unable to reliably direct their own messages to intended recipients!
Additionally, their sales force (if it can be called that) seems to be in total disarray and does not even return calls.

Do not bother to contact them otherwise, expect thorough dissatisfaction.

GrSon delighted with the cleats!
Only wish BaseballSavings reflected quality customer service-- it is consistently horrific!